Alex mack

Shelby has been wonderful! Smart, capable, inventive, and extremely helpful. If you have an idea, she can run with it, fill in the gaps and make it special. An absolute time saver. What I have liked the most is how easy everything becomes, the more we’ve worked together the better the service I get. I’m extremely happy.


I am very grateful and appreciative to be affiliated with Shelby. I have benefited tremendously from her services, whether travel related or any other type of request we may have. She has been so wonderful to my family, as well. I know we will be working together for years to come.


Shelby has gone above and beyond every request that we’ve asked of her.  She has a wide range of connections and knowledgeable recommendations. She takes the time to do things thoroughly to make sure everything goes smooth the first time, and we couldn’t appreciate her more! So thankful to have Shelby as part of our team when making reservations, planning trips, special requests and even maintenance around our home.


Shelby never ceases to amaze us! We always feel like we’re calling her on a whim when we’re looking to create a night we’ll remember forever. Fun dates, delicious restaurants, and new adventures. On top of all that, she assists us in getting settled wherever baseball takes us. Listening to anything and everything we have in mind, Shelby handles it with total professionalism and gets it done!! 

Sean Spence

I was introduced to Shelby through a teammate. It’s one of the best decisions I’ve ever made. She’s very passionate and she does whatever it takes to get things done for me and my family. I couldn’t imagine anyone else doing that job she has done for us.

anthony henry

I know a lot of guys who work with Shelby and, I was introduced to her several years ago. She devotes a considerable amount of time and energy in all that she does for me. She is extremely responsive and exhibits the highest ethical and professional standards in all that she does.

Marcus stroman

Shelby assists me through life off the Baseball Field, which allows me to focus on what is important. She does it with honesty and integrity. I have worked with Shelby since the beginning of my Professional Baseball Career and I know we will continue to work together for a long time.


I have an incredibly busy global lifestyle and count on the support of Shelby to take care of the essential details of travel and much more. Shelby’s ability to step up to the plate when the heat is on allows me to focus on my athletic career, business commitments and family. She is incredibly connected with the right people and calls in the appropriate pro specialist as needed. The list of services goes on.


When plans for our honeymoon went wrong, Shelby was available to help us re-do our entire Hawaiian vacation on very short notice. She was on call 24 hours a day, 7 days a week helping us and organized the most incredible and memorable trip. She even helped create and build an entire honeymoon registry for our wedding.


Since then, Shelby has helped us with everything from car rentals and hotel bookings, to getting us into coveted restaurants at the last minute. Shelby is very friendly to work with and she is always so helpful!


We can’t even begin to describe how often and, on short notice Shelby has been there for us! There is no special request large enough to even challenge her! She has come through for us from vacations to unique gifts to last minute dinner reservations at some of the most exclusive restaurants. She has made our lives so much easier and taken so much stress off us both during the season and in the off -season. She’s reliable, professional, and I’m pretty sure “no” doesn’t exist in her vocabulary.


She’s a magician at what she does and we wouldn’t know what we would do without her. No matter what she’s always a text or phone call away. We are forever in debt to her for everything she has done for us and for all the special memories she has created for us.


I can’t say enough great things about Shelby! She truly makes the impossible, possible! She makes life so much easier. Between my husband’s career, my career, and raising 3 kids, life is pretty hectic! But she’s always there to help me take care of so many things! (Even when we are on a 3 hour time difference!) She knows us and what we like and don’t like and how we like things done, and I appreciate all the attention to every detail and her commitment to taking care of us! If you’re looking for an assistant, I couldn’t recommend a better person!


Shelby is professional, pleasant and well connected. She has assisted our family for two years with travel, reservations, gifts…the list is endless. Everything she assists us with is done efficiently and seamlessly. We highly recommend Shelby and her services!

AMY Williams

I really appreciate the fact that Shelby is there when Deron needs special arrangements made or a personal favor, as I have my hands full with our family and personal life. I have found Shelby to be a great assist to me, as well, when I need an outside help from an expert. Shelby knows just who to call and makes all the arrangements. Sometimes I am the recipient of Deron’s caring intentions combined with Shelby’s ability to make things happen. She is classy and knows just kind of things make me smile.

Jason Bell

I have worked with Shelby for years and she is fantastic at organizing all things I don’t have time to do. She never fails to come through with reservations and stellar ideas, no matter how last minute they may be. As a Professional Athlete and Business Entrepreneur I need her services.


Stefon Diggs


jared goff

george springer

Carson Wentz







Pat Beverly

Simi Fehoko

Jaylen Nowell

Dee Ford

Joe Staley






Will Barton

Dee gordon

Chris Archer

tommy pham

sean bunting

collin johnson

jacob eason

PJ Dozier

PJ Washington

Shelby has made my life off the field a lot smoother. She has helped me make transitions to different environments. Not only does she do everything with a kind heart, she is also very caring and wants nothing but the best for her clients! Proud to have her in my life


I have worked with Shelby for several years. She offers professional and discrete services to myself and my family. She caters to my requests day or night, ranging from dinner reservations at the trendiest restaurants to travel and events. She’s very reliable, timely and thorough. She makes traveling very easy for us! 


I am a very independent person.  One of my life’s mantras is “If you want it done right, do it yourself!” All that changed once I hired Shelby Fessl as my personal concierge.  Shelby has made my family’s life much more enjoyable by taking the hassle of scheduling out of my hands!   Shelby has assisted us with such tasks as finding my son an excellent daycare, helping me complete my college degree, as well as enrolling me into a master’s program.  She has also done countless things for my wife.   I never envisioned having a personal concierge to help in these areas, but now that I have Shelby, I couldn’t imagine life without her!  I would highly recommend Shelby to anyone because of her hard work, honesty, wide array of services and amazing personality. 


Shelby Fessl has been a great asset to our family that has transformed our lives.  She helped me find a wonderful personal assistant that has been with us for several years.  Shelby has assisted us in finding carefully selected domestic staff. Shelby is professional, very responsible, and a pleasure to work with.  She responds quickly to requests and is very thorough.  We are so grateful to have Shelby taking care of our family and being a part of our lives.